IT support built for pharmacies
40+ pharmacies managed
When a pharmacy's system goes down, the queue doesn't pause - it grows, in person, with people who need their medication today. We build around that.
Built for a counter that can't wait
Your pharmacy software
We look after everything it runs on - computers, label printers, scanners and the connection. And we'll get on the phone with your software provider rather than sending you back and forth.
Label printers
The single most common pharmacy support call. We keep the settings documented and a spare on hand, so a dead printer is a swap, not an afternoon.
Patient data protected
Encrypted, locked to named logins, backed up somewhere ransomware can't reach - and documented, so you have answers when someone asks.
A plan for when things break
Backup internet that switches over automatically, and a spare computer already set up and waiting. Most outages never become outages.
The short version
- Who we work with
- Independent pharmacies, pharmacy groups, long-term care and closed-door pharmacies
- Main focus
- Keeping you dispensing
- Your software
- We support everything around it and work with your vendor
- HIPAA
- We cover the technology side and sign a BAA
- Multiple sites
- Yes - all built the same way and monitored together
Being straight about HIPAA
No IT company can make you HIPAA compliant - compliance also covers your policies, training and paperwork. What we handle is the technology half: encryption, individual logins, two-factor, access records, tested backups and a separated network, documented so you can show your work.
Common questions
Do you support our pharmacy software?
We support everything it depends on - the computers, network, printers, scanners and backups - whichever system you run, and we work alongside your software vendor rather than around them.
What if we go down in the middle of the day?
A pharmacy that can't dispense is an emergency, not a ticket in a queue. We start immediately - remotely within minutes, and on-site in Northern Utah if it needs hands on equipment.
Will you sign a business associate agreement?
Yes, as standard. Any vendor touching systems that hold patient data should.
We have several locations. Can you cover them all?
Yes, and that's where this works best. Every site gets built the same way and monitored together, so any of our engineers already knows how yours is set up.
Find out what's actually wrong - before you commit to anything.
A free IT check-up gives you a written picture of your computers, network, backups and security. No obligation, and it's yours to keep even if you never hire us.
Not ready? See how pricing works or read the FAQ.