Our Privacy Policy
At 4TressCyber (dba RedRockIT), we respect your privacy and are committed to protecting the information you provide to us.
Effective Date: June 19, 2026
Scope of This Policy
This policy covers information we collect about you through our website and in the course of our business relationship with you. It does not govern data belonging to our clients that we access or process while delivering services - that data is governed by your service agreement and, where protected health information is involved, by a separate business associate agreement.
Information We Collect
We may collect the following information:
- Name
- Business name
- Email address
- Phone number
- Billing address
- Payment information
- Information submitted through contact forms
- Information related to services we provide
How We Use Information
We use collected information to:
- Provide requested services
- Communicate regarding projects and support
- Process invoices and payments
- Improve our services
- Comply with legal obligations
Payment Processing
Payments are processed through third-party payment processors, including PayTrace. We do not store complete credit card information on our servers.
Information Sharing
We do not sell customer information. We may share information with:
- Payment processors
- Service providers assisting our operations
- Government authorities when legally required
We do not sell or share personal information for cross-context behavioral advertising, and we do not use it for targeted advertising.
Data Retention
We keep information for as long as needed to provide services, maintain business and accounting records, and meet legal obligations. Information that is no longer needed for those purposes is deleted or anonymized. You may request deletion of your information using the contact details below, subject to records we are required to retain.
Your Privacy Choices
You may ask us to confirm what personal information we hold about you, correct information that is inaccurate, or delete information we no longer need to keep. You may also ask to stop receiving non-essential communications from us. Depending on where you live, you may have additional rights under state privacy laws. We will not discriminate against you for exercising any of these rights. To make a request, contact us using the details below.
Data Security
We implement reasonable security measures designed to protect customer information from unauthorized access or disclosure. No method of transmission or storage is completely secure, so please do not send passwords, payment details, or sensitive records through a web form.
Cookies
Our website may use cookies and similar technologies to improve user experience and website performance. Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how parts of the site function.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children's Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with a new effective date.
Contact Information
Questions regarding this Privacy Policy may be directed to:
4TressCyber, dba RedRockIT
support@redrockit.com
801-562-2300