IT support in Sandy, Utah
25+ years supporting Utah businesses
Our office is on Sandy Parkway, so for a Sandy business an on-site visit is a short drive across town, not a trip up from somewhere else. Most days you won't need one. When you do, it matters.
RedRock IT in Sandy
- Office
- 8633 S Sandy Parkway, Sandy, UT 84070
- Phone
- (801) 562-2300
- support@redrockit.com
- Remote support
- Starts within minutes
- On-site
- Sandy and the surrounding South Valley cities
- Typical client
- 5 to 100 people, often with more than one location
One team for everything that plugs in
Six services, one number to call. You don't have to work out which vendor owns a problem before you get help with it.
Everyday IT support
A help desk your staff can call, plus monitoring and updates that catch most problems before anyone notices them.
Cybersecurity
Ransomware protection and email filtering, with a real person responding when an alert fires.
Microsoft 365 and email
Email, Teams and shared files set up properly, and licenses you are not paying for twice.
Wi-Fi and networking
Coverage in every corner of the building, and a firewall someone actually maintains.
Servers and computers
Built for the job, maintained, and replaced on a plan instead of on the morning they fail.
Backup and recovery
Backups kept where ransomware cannot reach them, with restores tested rather than assumed.
The South Valley is our backyard
Sandy is home base, and the cities around it are where a lot of our on-site work happens: Draper, Midvale, Cottonwood Heights, South Jordan, West Jordan, Riverton, Herriman and Bluffdale. For a business anywhere in that stretch, getting an engineer on site means a short drive, not a trip that has to be planned around a commute across the valley.
We cover the rest of the valley too. If your business is further north, our Salt Lake City IT support page covers downtown and the central valley. It is the same team either way.
Questions to ask any IT company in Sandy
Whether you hire us or someone else, these are the questions that separate a real IT partner from a phone number:
- Who comes on site, and how fast? "We'll send someone" is not an answer. Ask where they are based and what a typical visit looks like.
- When did you last test a restore? A backup nobody has restored from is a hope, not a backup. Ask when they last proved one works.
- Who owns the passwords and the documentation? It should be you. If you left, could the next company pick it up the same day?
- Who is watching the security alerts at night? Security software that alerts to an empty room does not stop ransomware.
- What is billed on top of the monthly fee? Ask for it in writing, before you sign.
We are happy to answer every one of them. The free IT check-up is a good place to start. You get a written report on what you have, what is aging and what is at risk, and it is yours to keep whether you hire us or not.
Who we work with
Most of our clients are small and mid-sized businesses in a handful of industries where we know exactly what breaks: pharmacies, construction and manufacturing, property management, and finance and professional offices. Businesses with more than one location are a particularly good fit, because every site gets built the same way and monitored together.
Accredited & partnered
What we look after
Common questions
Is RedRock IT actually based in Sandy?
Yes. Our Salt Lake Valley office is at 8633 S Sandy Parkway, Sandy, UT 84070. On-site work in Sandy and the South Valley is a short drive from there.
How quickly do you respond?
Remote support starts within minutes, and most everyday problems are sorted the same day without anyone needing to visit. When a fault needs hands on the equipment, we come out.
How much does IT support cost?
We quote one flat monthly fee after a free check-up, because the honest answer depends on how many people and machines you have and what condition they are in. Our guide to IT support pricing explains how the pricing models work.
Can you take over from our current IT provider?
Yes, and almost always without downtime. We get set up alongside them first and only switch once we can prove everything works.
Do you only work with businesses in Sandy?
No. We support businesses across the Salt Lake Valley and have engineers in southern Utah, near St George. Sandy is simply where our office is.
Find out what's actually wrong - before you commit to anything.
A free IT check-up gives you a written picture of your computers, network, backups and security. No obligation, and it's yours to keep even if you never hire us.
Not ready? See how pricing works or read the FAQ.